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Privacy policy

This Privacy Policy applies to the website https://shop.flaviocastellani.it/eu/ and regulates the processing of personal data carried out by FLAVIO CASTELLANI., for the purposes of selling products through the website FLAVIO CASTELLANI. and, with the consent of the user, for marketing purposes.

The information provided below complies with the provisions of Legislative Decree 196/2003 and the EU Regulation no. 679/2016 concerning the protection of personal data.

Type of data gathered and purposes of processing

The personal data gathered and processed by FLAVIO CASTELLANI. includes first names, surnames, addresses, telephone numbers, e-mail addresses, tax codes or VAT numbers and other optional information.

FLAVIO CASTELLANI. gathers and processes the personal data provided voluntarily by the user to sell Products via the Website and for strictly related activities (by way of non-limiting example: prevention of fraud, management of returned products, product warranties, customer service, participation in promotions offered on the Website, requests sent for information sent to FLAVIO CASTELLANI. relative to the purchase of Products or the sending of communications relative to such activities to FLAVIO CASTELLANI. ).

FLAVIO CASTELLANI. will also process the personal data of users to uphold or defend its rights in court and to fulfil its obligations pursuant to applicable laws, regulations and EU legislation.

Pursuant to the provisions of article 5 of Regulation no. 679/2016, the gathering of users’ personal data by FLAVIO CASTELLANI. will concern only the data appropriate, relevant and strictly necessary for carrying out the sales activities, as well as any other related activities.

Moreover, with the estimate as well as the free and optional consent of the user, FLAVIO CASTELLANI. may also process the user's personal data for marketing purposes, namely to send the user information about the Products, information about FLAVIO CASTELLANI. and events organised by FLAVIO CASTELLANI. or which FLAVIO CASTELLANI. is participating in, and on events and similar initiatives organised by FLAVIO CASTELLANI., including any invitation to such events via a newsletter. The user may revoke his/her consent to receive the newsletter at any time. In each communication there will be a special section indicating how to revoke one’s consent and no longer receive the newsletter.

Providing personal data

The provision of data by the user is needed to conduct the sales activities of the Products via the website https://shop.flaviocastellani.it/eu/ and for the related activities. Moreover, the provision of personal data by the user is mandatory to comply with legislative provisions; any failure to provide personal data by the user in the above cases will make it impossible for the user to receive the services, the Products requested and to receive the replies and information requested on the website https://shop.flaviocastellani.it/eu/.

The provision of data by the user for marketing purposes, as specified above, is optional; in this case, failure to grant such data will have no consequences.

The storage site of the personal data gathered

The personal data collected will be processed by FLAVIO CASTELLANI. Users should consult the Privacy Policy section relative to the disclosure of personal information for further information.

Cookies and tags

Cookies are data files used after registration of the user on the Website and stored on the hard disk of the user's computer. The Site uses cookies and other interactive technologies, e.g. tags, for specific purposes, and namely to offer the user easier browsing of the Website and to allow easier access to the same, as well as for internal security purposes, statistical analysis (e.g., Website traffic) and system administration. So-called session cookies are stored temporarily and deleted when the user closes the browser.

The cookies and tags used by FLAVIO CASTELLANI. do not give FLAVIO CASTELLANI. any control over the user's computer. FLAVIO CASTELLANI. does not use cookies or tags to access information stored on the user's computer or to monitor user operations.

The Website may contain links to other sites. FLAVIO CASTELLANI. does not exercise any control, and cannot be held responsible with regard to cookies and other technologies used to track users present on websites accessible from the Website, or for any content and material published on such websites. This Privacy Policy applies only to FLAVIO CASTELLANI. as defined above.

Processing methods

The Data Controller performs the necessary processing in compliance with national privacy legislation and the EU Regulation no. 679/2016.

Processing is carried out mainly by electronic means; however, the personal data of users may also be processed manually, again using organizational methods and logic strictly related to the purposes indicated.

FLAVIO CASTELLANI. processes personal data in compliance with current security provisions in order to minimise the risks of destruction and loss, including accidental, of data, unauthorised access, unauthorised processing or failure to comply with the purposes for which the data was collected and unlawful or incorrect use of the same.

Disclosure of personal data

The user’s personal data will be accessible to the employees of FLAVIO CASTELLANI. and/or Companies belonging to the same Economic Interest Group, appointed to perform the processing in relation to the purposes specified above.

The complete and updated list of Data Processors and individuals to whom the data is disclosed is available upon written request, to be sent to FLAVIO CASTELLANI.

The personal data of the user may be disclosed to professionals, collaborators, legal persons and third parties who perform technical and organisational services which FLAVIO CASTELLANI. may avail of for the processing purposes specified above. These subjects will process the data as data controllers, processors or persons appointed to perform the processing, as appropriate, for the purposes specified above and in full compliance with the current legislation indicated above; only the information required to carry out the relevant functions is provided to such persons. The user’s personal data will in no way be disseminated.

Retention period

Pursuant to Regulation no. 679/2016, the data are processed for the time necessary to perform the service requested by the user; the latter may at all times request that processing be suspended and the data erased. In particular, given that the purposes described above involve various liabilities (related, for example, to the product warranty), the personal data of users are kept for a period not exceeding 38 months

Rights of the data subject

at any time, pursuant to art. 7 of Legislative Decree 196/2003 and Articles 15 to 22 of the EU Regulation no. 2106/679, the user may exercise the following rights:


a. to access the personal data;

b. to obtain the rectification or erasure of the same or limit the processing thereof;

c. to obtain information on the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data has been or will be communicated and, where possible, the retention period;

d. to object to the processing;

e. to the portability of the data;

f. to revoke his/her consent at any time, without affecting the lawfulness of any processing based on the consent given prior to the revocation;

g. to lodge a complaint with a competent supervisory authority.

You may exercise your rights by sending an e-mail request to the dedicated privacy address sales@flaviocastellani.it.

Updates and changes

This privacy policy is a document subject to continual updating; as a result, the Data Controller reserves the right to make changes at any time, notifying the same to users via this page.